We can provisionally hold a booking for the date of your event at no cost or obligation for a period of 5 days, we would however require confirmation of this provisional booking at the first point of contact.
After the 5 day period we would require a deposit, a signed booking order form and a signed copy of our terms and conditions to be sent to ourselves to secure the booking.
Payment Schedule
The initial deposit to secure the booking is 50% of the full order balance.
4 weeks prior to the date of the event the full settlement of the remaining 50% of the balance as well as the 15% refundable deposit to cover for losses and/or damages are both due. To take advantage of our “10% Discount on Chair Cover hire” promotional offer we require the full order balance to be settled at the time of booking for it to be secured, *Minimum order value applies*. Bookings taken for events taking place between the first day of the month of October and the last day of the month of February automatically qualify to receive a 10% Discount on Chair Cover hire.
(10% discount on the rates applicable to the year of the event)
All cheques to be made payable to: Wedding Creations, the period banks and financial institutions require for funds to be cleared must be taken into consideration. Alternatively, you are able to make payments securely via our online invoicing system; ask for details.
If the time between the date of enquiry and the date of the event is sooner than 4 weeks, the dates at which payments are due can be discussed.
Alternative arrangements for the payment schedule can be made, subject to both parties being in agreement.
Losses and/or Damages
We require a refundable deposit to be paid at any time though no later than 4 weeks prior to the event. This is 15% of the full order value to cover for the costs of any losses or damages to the hired goods, this payment is to be made by cheque separately to any balances as it will not be paid in/cashed unless necessary. The return of the refundable deposit is subject to all hired goods being retrieved and in a condition expected after their use; these are all inspected and laundered by the service providers, Wedding Creations to ensure no damages or losses have been suffered. The goods are hired by you, the hirer, and in the event of losses and/or damages it is the hirer that is accountable and must take any queries up with the venue/hotel in which the goods have been left for your use. The process is carried out over a seven day period minimum, at the end of which the deposit is returned to yourself, the hirer.
Once the inspection has been carried out, if damages and/or losses are incurred of which the replacement value of the items is greater than the value of the deposit, further charges may be incurred. The terms of hire for the white carpets are that any damages and/or losses will incurr charges after the date of the wedding. In the event of damages beyond repair the costs incurred will be of full replacement which is of £150.00 each.
Following is a list of the replacement value of the items available to hire.
Individual Item Cost of replacement
Chair Cover £8.00
Organza Sash £2.00
Table Runner £5.00
Mirror £20.00*
Vase £30.00 - £50.00 *
Candelabras £50.00 - £70.00 *
Decorative trees £70.00
Lighting £100.00 - £200.00 *
Table linen £10.00 – £15.00 *
*Subject to size and specification of product hired.
Late Payments
All payments must be made by the dates agreed, at the time of booking, all deposits must be paid in full to secure the services requested on the date requested. In the event of the full and final balance not being settled at the point of 4 weeks prior to the event and no arrangements having been made, Wedding Creations reserve the right to treat the act as a breach of contract and the booking will be cancelled with no obligation to provide the products and/or services requested and full balance has to be paid to cover for the loss of business.
Cancellations
The initial 50% deposit is non-refundable.
Cancellations made before the date of the event incur the following charges depending on the time at which the cancellation is made:
0 - 30 days prior to event: 100% invoiced
31 – 60 days prior to event: 75% invoiced
61 – 75 days prior to event: 50% invoiced
More than 75 days prior to event: no further charges than the non-refundable 50% initial deposit.
*If for any reason we cannot honour the booking we will notify yourselves in good time prior to the date of the event giving you time to make alternative arrangements and a full refund will be given.*
Additions and/or Changes to orders
We must be informed of any changes or additional items required no later than 4 weeks prior to the date of the event. In the event of any changes or additional items requested at this point, the charges for the additional products and/or services will be invoiced separately to the initial order and are to be paid immediately. (Subject to availability, we will endeavour to provide the products and services requested though in the event of no availability of the items requested, alternatives will be suggested). We must be informed of changes 4 weeks before the date of the event to ensure that we are able to match the requirements and invoice you correctly.
Labour Charges
The cost of hiring our products and services is inclusive of our labour charges. In the event of any additional time, expertise and/or labour services being required an hourly labour charge will be requested by us to you, the hirer. The rate is charged at £10 per hour.